Terms of Use

Welcome to QeautyBox.com. Please note that by accessing any pages of QeautyBox.com, you agree to be bound and to abide by these Terms of Use. You must read our full privacy policy statement

Collectively referred to as “we” -- “the company” or “QeautyBox Limited”

Collectively referred to as “services” -- the products or service you order from our website.

Collectively referred to as “our website” -- www.QeautyBox.com or any other related link.

Compliance with laws

QeautyBox Limited is a company incorporated under the laws of Hong Kong. We operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All our products are in compliance with all the requirements and specifications under the laws of Hong Kong. We are not in a position to guarantee compliance with specific local requirements or specifications under the local jurisdictions of customers.

Order Terms

Our order terms are contained in the Website. All orders are subject to these order terms in addition to these Terms of Use. We may hire third party/parties as our payment handling operator(s) -- you are assumed to accept this arrangement if you order from our website.

Free Shipping

Order with delivery address falling under *Hong Kong’s commercial or industrial areas could enjoy free shipping.  However, we may not offer free shipping for shipping address in remote areas. If we couldn’t provide free shipping to the location/address you have selected, we preserve the rights to cancel the order.

*If the shipping address belongs to non-commercial and non-industrial areas or remote areas, buyer will be charged for extra fee. For more information, please click here.

Use of forwarder

Delivery of any order on our website would be carried out by third-party service provider, and thus would be subject to the terms and conditions set forth by the service provider.  We will not be responsible for any act or failure to act on the part of the service provider. We disclaim any liability whatsoever and you assume all risks and liabilities associated with its use.

Intellectual Property

Any and all content is strictly prohibited without prior written approval of the authorized use of the site, including but not limited to user content, design, text, images, video and other materials.

Any trademarks, trade names and company names or logos in this website are our property or the property of the owner. The right to use this website any trademark, trade names and company names or logos or would constitute an infringement holders. We do not give approval in respect of such use.

Our trademarks, service marks and copyright

The following trademarks and service marks belong to QeautyBox Limited or its affiliates. Any QeautyBox.com graphics, logos, service marks and its affiliates may not be used without the prior written consent of QeautyBox Limited or its affiliates. All other trademarks, product names, company names and logos appearing on QeautyBox.com are the property of their respective owners. All content on our website, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on QeautyBox.com, are the exclusive property of QeautyBox.com and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of QeautyBox.com or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.

Use of Site

Any use of the on-line communication features of this website may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); QeautyBox.com reserves the right (but without the obligation or liability) to prohibit or remove any such material.

Resale Purpose is Not Permitted

All products sold are for customers' use only and shall not be commercially resold. QeautyBox.com may refuse any purchasing order which it suspects is for commercial resale.

Order Management

We reserve our right not to accept or cancel an order for any reasons at our sole discretion, including without limitation:

  • no sufficient stock to deliver the products you have ordered;
  • no delivery can be arranged for your area; or
  • one or more of the products you ordered was listed at an incorrect price due to a human or computer error or an error in the pricing information provided by the supplier.
Ownership of Products, Documents and Fees to Import

Ownership of products is passed to customer at the point when the order is dispatched from QeautyBox. Certain international or mainland China shipments may require you to pay additional charge, tax/duty, and/or documentation arised from the delivery of the package. Different countries have their respective tax/duty levies. Customer should take the responsibility to inquire their own custom department or relevant government bodies on this. QeautyBox.com will not pay, nor be held responsible, for such costs or arrange for application of import license.

If for any reasons, be it undeliverable address; mail address being a postal box, hotels; multiple failed delivery attempts (no recipients available for several occasions); recipients refusal to pay tax/additional charges/provide identity proof/package unable to clear customs or recipient refusal to receive package -- we would refund the order to buyer deducting 1) the respective delivery charge (for Hong Kong or mainland China, HK$50 will be deducted from refund amount)  AND 2) amount equaling to order's 30% as order cancellation surcharge.


The site and its content are provided on an "as is" basis without warranties of any kind, whether expressed or implied (except only as may be implied by applicable law). QeautyBox.com is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on QeautyBox.com. QeautyBox.com shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information.

Although QeautyBox.com uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.

Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless QeautyBox.com from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that QeautyBox.com shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against QeautyBox.com for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of QeautyBox.com, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Links to other sites

QeautyBox.com may possess link/s to third-party's website. QeautyBox.com is not responsible for the content of any linked website or any links contained in a linked website, or any changes or updates to such websites. QeautyBox.com is not responsible for webcasting or any other form of transmission received from any linked site. QeautyBox.com provides the links only as a convenience. QeautyBox.com does not endorse the website or its use or contents.

Our Privacy Policy

We value privacy issues. The information you provide to us is covered by our privacy policy. By using our service/website, you are assumed to have agreed to our use/collection of your information as described in our privacy policy.


QeautyBox.com may terminate or suspend your access to all or part of the website, without notice, for any conduct that QeautyBox.com, in its sole discretion, believes is in violation of any applicable law or is harmful to QeautyBox.com or a third party.

Modification of Terms

These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.

Violation of Terms

We shall not be liable to you for any breach of these terms and conditions of use or any failure to provide or delay in providing our services through our website resulting from any event or circumstance beyond our reasonable control.

We reserve the right at our sole discretion to deny users access to our website or any part of our website without notice and to decline to provide our services to any user that is in breach of these terms and conditions.


Governing Law

These Terms of Use (including the order terms contained in the FAQ page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.